Contact Us

We’d love to hear from you!

If you have a question about your order, need help with a product, or would like to share feedback, please contact us at:

Email: service@13swiftie.com

We aim to respond within 24–48 business hours.

If your inquiry is about an existing order, please include your order number and a brief description of the issue. For damaged or incorrect items, please also attach clear photos so we can assist you more efficiently.

Support Hours
Monday–Friday
9:00 AM–6:00 PM (GMT+8)

Response times may be slightly longer on weekends and public holidays.