Shipping Policy
Shipping & Handling
We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely. We also offer free flat-rate shipping on almost all our products to some destinations.
Order Successful
After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We conduct rigorous quality control on our products and ensure proper packaging before shipping. We are delighted to announce that most orders can now be shipped within 5 days.
Please note that processing time is not included in the shipping time. The total time required to receive your order is the processing time plus the shipping time. If you have any issues with your order, you can submit a ticket to our support center for further assistance. Our dedicated customer service team will respond within 24 hours.
Shipping:
We partner with major international shipping companies to provide various shipping methods.
During checkout, you can select your preferred delivery method on the order information page.
Shipping Fees:
Orders $0-$59: Shipping fee is $5.99（CA & AU is $6.99 ）
Orders over $59: Free shipping
Preparation time for non-customized products is 1-7 business days, and for customized products is 7-15 business days.
Standard shipping times for different regions are as follows:
- Americas: 7-20 business days
- Europe: 10-25 business days
- Oceania: 10-25 business days
- Asia: 3-15 business days
- Africa: 10-25 business days
Please note that these are estimated shipping times for non-remote areas and are provided for reference only. If your shipping time exceeds 30 business days, please contact us immediately.
Delivered
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Tax
Kindly note that all packages are shipped from different Warehouses. Our items are shipping duty and therefore import tax may occur depending on your country’s Customs and the shipping method. You may check with your local Customs Office for more information.
Contact Us
If any issues during the shipping time or after receiving the item, please feel free to contact us, and our customer service representatives will offer you a satisfying solution.